Privacy Policy
Your privacy, your control
At BihFih, your privacy is important to us. We are committed to protecting the personal information you provide while using our platform.
We take your privacy seriously
BihFih collects and uses information to provide food delivery services, communicate with you, process orders, and improve the platform. We aim to collect only the information needed for these purposes and to handle it responsibly.
Information we collect
The information we collect helps us provide and improve the BihFih experience.
Contact details
We may collect information such as your phone number and email address to communicate with you and manage your orders.
Location information
Location and delivery address information may be used to help identify the correct delivery destination and coordinate delivery.
Usage data
We may collect information about how you use our website or app, including analytics data collected through services such as Google Analytics.
How we use your information
Your information is used to operate, support, and improve our services.
Information that helps us serve you
We use relevant information to process your orders, keep you informed, provide customer support, and understand how our platform can be improved.
Our main purposes
- Process and manage your orders efficiently.
- Communicate order status and important service updates.
- Respond to support requests and customer questions.
- Send relevant promotions and communications where applicable.
- Improve our website, app, and services through analytics and user insights.
Information sharing
Some information may need to be shared with trusted service providers to operate BihFih.
Stripe
Used to process online payments securely.
Google Maps
Used for mapping, location, route, and delivery-related services.
Shipday
Used to support delivery management and courier coordination.
We do not sell your personal information
BihFih does not sell your personal information to third parties. Information may be shared with service providers when necessary to provide and operate our services.
Your privacy rights
You can contact us if you want to understand, update, or manage your personal information.
Access, correction or deletion
You can request access to your personal information, ask for corrections, or request deletion of your personal information by contacting our support team.
support@bihfih.foodQuestions about your privacy?
If you have any questions about how BihFih collects, uses, or shares your information, please contact our support team. We are here to help.
Contact support